Refund & Cancellation Policy
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This policy explains how billing, cancellation, and refunds work for Clearcoin Plus. Payments are processed by our reseller, Paddle, which acts as the merchant of record.
Free content stays free
All of Clearcoin's guides, articles, and core calculators are free and never require payment. This policy applies only to the optional Clearcoin Plus subscription.
How billing works
Clearcoin Plus is billed in advance on a recurring basis — monthly or yearly, depending on the plan you choose. Your subscription renews automatically at the end of each period until you cancel.
Cancelling your subscription
You can cancel at any time. After cancelling, you keep access to Clearcoin Plus until the end of the period you have already paid for, and you will not be billed again. To cancel, use the link in your Paddle receipt email or contact us and we will help.
Refunds
If you are not satisfied, contact us within 14 days of your payment and we will review your request for a refund. Refunds for renewal payments are considered case by case. Because Paddle is the merchant of record, approved refunds are issued through Paddle to your original payment method.
How to request a refund or cancel
Email clearcoin.help@gmail.com with the email address you used at checkout, and tell us whether you want to cancel, request a refund, or both. You can also manage the subscription from the link in your Paddle receipt.
Contact
Questions about billing? Email clearcoin.help@gmail.com.